Nexa First Responder®
Swift incident response and recovery to minimize disruption
In today’s digital landscape, cyberattacks are no longer a matter of if, but when. Nexa First Responder® offers rapid-response professional services to contain, neutralize, and eradicate cybersecurity threats with minimal disruption to your operations.
Our team ensures swift containment of external attacks, thorough elimination of internal risks, and expert mitigation of active threats—helping your organization recover efficiently and securely.
Immediate action, no monthly fees
With Nexa First Responder®, you gain on-demand access to our cybersecurity experts through a dedicated incident response hotline, backed by a Service Level Agreement (SLA) for prioritized, rapid intervention.
Incident response
When a cyber incident strikes—whether it’s a ransomware attack, data breach, or unauthorized access—Nexa First Responder® mobilizes immediately to identify, contain, and mitigate the threat.
Our expert team conducts a root-cause investigation, collecting and analyzing forensic evidence to understand the full scope of the incident. We work swiftly to restore compromised systems, ensuring your organization can resume normal operations as quickly and securely as possible.
Speed and precision are critical: The faster we act, the less damage occurs, reducing downtime and safeguarding your business continuity.
Crisis management
In the face of a cybersecurity crisis, maintaining control, clarity, and confidence is essential. Nexa First Responder® provides a structured process to manage adverse situations that threaten your organization’s reputation, operations, or security.
We coordinate incident response teams, facilitate clear and effective communication with internal and external stakeholders, and drive strategic decisions to mitigate impact.
By combining rapid action with proactive preparation, we ensure your organization has the plans, tools, and readiness to respond effectively to any potential crisis.
Negotiation
In ransomware attacks or data extortion scenarios, effective negotiation can be the key to minimizing damage. Nexa First Responder® specialists are trained to establish secure communication channels with adversaries, assess demands, and seek resolutions that protect your organization’s assets and operations.
We also collaborate with law enforcement and relevant agencies when appropriate, working to track perpetrators and explore legal measures. Our goal is to navigate high-stakes situations with precision, ensuring the best possible outcome while maintaining the integrity of your business.
Forensics
Digital forensics is a meticulous process that uncovers the who, what, and how behind a cyber incident. Nexa First Responder® specialists use advanced tools and techniques to collect, analyze, and present digital evidence, providing a clear understanding of the incident’s nature, scope, and impact.
By examining systems, activity logs, and other digital artifacts, we identify compromised data or systems and trace the origins of the breach. The evidence gathered is critical for incident response, informed decision-making, and, when necessary, legal proceedings against perpetrators.
Case studies that make us proud
